CHC52015 Diploma of Community Services (Case Management)

The CHC52015 Diploma of Community Services (Case Management) is an ideal qualification for those who see the value in building and maintaining strong communities.

This qualification has a practical component, so students will gain experience on the ground while they learn, and begin to apply their knowledge straight away.

With a specialisation in Case Management, students studying this qualification can gain a comprehensive understanding of the different aspects of case management in the community work sector.

This qualification combines the flexibility of online with ongoing support from a team of mentors.

Online learning includes:

interactive assessments
online tutorials
video chat; and
discussion boards

ACCREDITATION: This program is nationally recognised under the Australian Qualifications Framework (AQF).

Provided by Churchill Education (RTO: 31430)

Course Structure (What you’ll learn)
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16 Units of Competency for the CHC52015 Diploma of Community Services (Case Management)

Overview of course structure:

Professional Practice

Manage legal and ethical compliance
Provide case management supervision
Reflect on and improve own professional practice
Manage work health and safety

Equity and Diversity

Manage and promote diversity
Provide advocacy and representation services
Analyse impacts of sociological factors on clients in community work and services

Client Support

Assess co-existing needs
Facilitate responsible behaviour
Develop and promote positive person-centred behaviour supports
Coordinate complex case requirements

Case Management

Undertake case management in a child protection framework
Develop, facilitate and review all aspects of case management
Develop and implement service programs
Facilitate workplace debriefing and support processes

Develop workplace communication strategies

There is a minimum of 100 hours of vocational placement experience in this course.

Duration & start date
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Duration: 18 months

We work with a rolling program of enrolment, with intakes every Monday.

Study Mode & location
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Your mentor will deliver your course through Blended Learning.

Blended learning means that your course might involve webinars, podcasts, face-to-face training, a variety of resources in different mediums, as well as phone calls and structured independent study. It’s often online, but you’re never really alone.

Entry requirements
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There are no prerequisites to enrol to study this qualification.

Students are expected to have Year 12 or equivalent literacy, numeracy and language, plus intermediate computer skills.

Please note:

To gain entry into CHC52015 Community Services (Case Management) it is recommended that candidates have sufficient relevant work experience to indicate likely success at this level of qualification in a job role involving: