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SIT50316 Diploma of Hospitality Management

This course has been developed by and is taught by experts with broad and significant experience working across the many facets of the exciting Hospitality sector.

  • Combining practical study units in hospitality skills, the course also includes essential business skills to enable students to move quickly into management or leadership positions within the hospitality sector.
  • Whether or not you’ve already gained experience in the sector, this course is for anyone looking for a career in the industry, with endless job outcomes available locally and globally.
  • Our training provider has close working ties with a number of key employers across the sector so networking opportunities are always very real.
  • Students wishing to work abroad will have the added confidence and employability to make those aspirations more tangible.
  • Flexibility is essential with everyone’s lives being so busy, so the course is delivered with that in mind.  Most of the program is delivered online through practical learning units, all with access and support from industry experienced trainers.

SIT50316 Diploma of Hospitality Management

Topics will focus on helping graduates move into management roles within the hospitality industry:

  • Managing people
  • Marketing
  • Customer service
  • Events and function planning
  • Managing recruitment and induction

This course is delivered via a method of blended learning with Online (Theory) and Vocational Placement (Practical) components.

Students will need to complete 36 hours of Vocational Placement per Stage of the Course.

Course Units

Stage 1 (24 Weeks)

SITXFSA101 Using hygienic practices for food safety
SITHIND002 Source and use information on the hospitality industry
BSBADM502 Manage meetings
SITHFAB002 Provide responsible service of alcohol
SITHGAM001 Provide responsible gambling services
BSBREL401 Establish networks
SITXCCS006 Provide service to customers
BSBDIV501 Manage diversity in the workplace
SITXWHS003 Implement and monitor work health and safety practices
SITXCOM005 Manage conflict
SITXCCS007 Enhance customer service experiences

Stage 2 (24 Weeks)

BSBITU306 Design and produce business documents
BSBMGT502 Manage people performance
SITXGLC001 Research and comply with regulatory requirements SITXINV001 Receive and store stock
SITHFAB005 Prepare and serve espresso coffee
SITXFIN003 Manage finances within a budget
SITHFAB003 Operate a bar
SITHFAB007 Serve food and beverage

Stage 3 (24 Weeks)

SITHIND004 Work effectively in hospitality service
SITXFIN004 Prepare and monitor budgets
SITXHRM002 Roster staff
SITXMGT001 Monitor work operations
SITXCCS008 Develop and manage quality customer service practices
SITXMPR004 Coordinate marketing activities
SITXHRM003 Lead and manage people
SITXMGT002 Establish and conduct business relationships
BSBMGT517 Manage operational plan

18 months

The maximum tuition fee for completion of this course is $5,000.

Service Skills Academy has a number of easy payment options. Please ask our Course Advisors today for further details.

Please contact our course advisors to find out more. Ph 1800 288 577

Some of the exciting career options include:

  • Front Office Manager
  • Banquet or Function Manager
  • Duty Manager
  • Restaurant Manager
  • Hotel Manager
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